Return & Refund Policy

Last Updated: June 2026

At Avenore, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

15-Day Easy Returns

You may return your item within 15 days of receiving your order.

To be eligible for a return:

• The item should be in reasonable condition.
• The item should not be intentionally damaged.
• Proof of purchase or order number is required.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with photos of the product. We will work quickly to resolve the issue through a replacement or refund where applicable.

Refund Process

Once your return request is approved and the item is received (if required), your refund will be processed within 5–10 business days.

Depending on the payment method used, refunds may take additional time to appear in your account.

Exchanges

If you received the wrong item or a defective product, we may offer a replacement subject to product availability.

Return Shipping

In some cases, customers may be responsible for return shipping costs. However, if the return is due to our mistake, a damaged item, or an incorrect product, we will assist in resolving the matter.

Need Help?

For any return, refund, or exchange requests, please contact us:

Email: avenorestore1@gmail.com

Our team will be happy to assist you and make the process as smooth as possible.

Thank you for shopping with Avenore.